About Living Lab

Understanding people’s attitudes towards and uses of technology is an essential aspect of successful design. Living lab specializes in research that explores the interrelationships between people, society and technology. We conduct empirical research using a variety of qualitative methods to identify requirements, improve usefulness and usability and identify implications for how new technologies transform social life.

Research areas:
- Contextual studies: Activity and interaction in real-world settings.

- Motivation studies: Attitudes and perceptions of emerging technologies, data and information.

- Group and Individual behaviour: Collaboration, communication, decision making, problem solving and distributed tasks.


Grace Eden

Grace Eden
Faculty researcher

Fieldwork Methods for Design

Meghna Gupta

Meghna Gupta
Student researcher

Aspiration and Risk Perception of Air Quality Interfaces

Arpit Bhatia

Arpit Baita
Student researcher

Ludo Board Game Play on Mobile Phones

Angel Walia

Angel Walia
Student researcher

Empowering Children Through Technology

Riya Sinha

Riya Sinha
Student researcher

Social VR for Individuals with Intellectual and Developmental Disabilities (IDD)


Meghna Gupta

Sumita Sharma
University of Oulu

Child-Computer Interaction


  • 05 May

    Paper Accepted

    ECSCW '20 European Conference on Computer-Supported Cooperative Work

    Meaning in Language: From Professional to Local Contexts discusses the complexities of translating and conducting interviews from English into Hindi, and how the choice of words used to communicate with participants can affect the establishment of a common understanding of topics, and how language may perpetuate dynamics of hierarchy and status between researcher and participant.

  • 10 Apr

    Paper Accepted

    Designing Interactive Systems ’20

    AICA: Artificial Intelligence Conversational Agent discusses a speculative design project that imagines the use of AI to suggest to a person what to say next during a verbal conversation.

  • 23 Mar


    Human-Robot Interaction '20

    Toy, Tutor, Peer, or Pet?: Preliminary Findings from Child-Robot Interactions in a Community School discusses a study with children aged 4-8 years at a community school in New Delhi, India, to understand their interaction and experiences with a social robot.

  • 07 Dec

    Keynote address


    Grace Eden presented a keynote address on the topic of Human-Centred AI at the International Conference on Deep Learning, Artificial Intelligence and Robotics. The conference took place at Malaviya National Institute of Technology (MNIT), Jaipur.

  • 03 Nov


    India HCI

    Field trip as Method: A Rapid Fieldwork Approach discusses a solution to the dilemma between acquiring the benefits of fieldwork with the compressed timescales of many technology projects by using focused field trips as a method for gaining rich insights into peoples’ uses of and attitudes towards technologies in real-world settings.

  • 27 Sep

    Keynote address


    Grace Eden presented a keynote address on the topic of Human-Centred AI at the IEEE International Conference on Issues and Challenges in Intelligent Computing Techniques. The conference took place at the KIET Group of Institutions, Ghaziabad.


Kumar, D.K., Sharma, S., Shukla, J., Eden, G. Toy, Tutor, Peer, or Pet?: Preliminary Findings from Child-Robot Interactions in a Community School. ACM/IEEE International Conference on Human-Robot Interaction (HRI’20) Cambridge UK (2020), pp. 325–327.

Eden, G., Sharma, S., Roy, D., Joshi, A., Abdelnour Nocera, J., Rangaswamy, N. Field trip as Method: A Rapid Fieldwork Approach. Procs of India HCI Hyderabad India (2019).

Ramseyer, R., Fragnière, E., Nanchen, B., Evéquoz, F., Eden, G. Mieux prendre en compte l’usager dans le design de transport public. Cas d’étude sur les navettes autonomes à Sion. Ocula 20(20) (2019), https://www.ocula.it/rivista.php?id=32. pp.47-56.

Verma, H., Pythoud, G., Eden, G., Lalanne, D., Evéquoz, F. Pedestrians and Visual Signs of Intent: Towards Expressive Autonomous Passenger Shuttles. Procs of Interactive, Mobile, Wearable and Ubiquitous Technologies (IMWUT) (2019), London UK.

Verma, H., Evéquoz, F., Pythoud G., Eden, G., Lalanne, D. Engaging Pedestrians in Designing Interactions with Autonomous Vehicles. Procs of Conference on Human Factors in Computing Systems, CHI'19, Glasgow UK: ACM Press (2019), https://doi.org/10.1145/3290607.3312864

Eden, G. Transforming Cars into Computers: Interdisciplinary Opportunities for HCI. Procs of Conference British Human Computer Interaction. Belfast, Norther Ireland (2018),https://ewic.bcs.org/content/ConWebDoc/60052.

Sharma, S., Niculescu, A.I., Eden, G., Sim, G., Toprani, D., Thankachan, B., Read, J.C., Turunen, M., Kallioniemi, P. Engaging different worlds, one field trip at a time. Interactions 25(3) (2018), pp. 46-51.

Eden, G., Nanchen, B., Ramseyer, R., Evéquoz, F. Expectation and experience: Passenger acceptance of autonomous public transportation vehicles. Procs of INTERACT 2017, Mumbia, India (2017), pp 360-363.

Eden, G., Nanchen, B., Ramseyer, R., Evéquoz, F. On the Road with an Autonomous Passenger Shuttle: Integration in Public Spaces. Procs of Conference on Human Factors in Computing Systems, CHI'17, Denver CO: ACM Press (2017), pp. 1569-1576.

Rebola, C.B. and Eden, G. Remote Robotic Disability: Are We Ready for Robots? Interactions of the ACM, 24(3) (2017), pp. 48-53.

Jirotka, M., Grimpe, B., Stahl, B., Eden, G., Hartswood, M. Responsible Research and Innovation in the Digital Age. Communications of the ACM, 60(5) (2017), pp. 62-68.

Rogers, M. and Eden, G. The Snowden Disclosures, Technical Standards and the Making of Surveillance Infrastructures. International Journal of Communication, 11 (2017), pp. 802-823.


R&D Block


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